HOURS & LOCATION
HOURS OF OPERATION
Tuesday – Thursday
9am – 7pm
9am – 6pm
9am – 5pm
NOTE: Call Center Closes 30 Minutes Earlier
CITY SPA – WHO WE ARE
From very humble beginnings, Changes City Spa have enjoyed an amazing 30+ years thanks to loyal guests and community support.
City Spa evolved from a children’s salon to a full service hair salon serving the needs of the entire family. In 2001, Changes celebrated the addition of City Spa, which offers guests an hourly retreat or a daycation.
Not only does City Spa care for its guests in a first-class manner, City Spa staff are treated to first-class training. Some have trained globally, while others have the global experience brought to them. By partnering with manufacturers and distributors, City Spa provides in-house education and training from the world’s best artists—Vidal Sassoon, Bumble + bumble, Davines, Wella, OPI, and Rhonda Allison.
“You are never done getting better,” says City Spa owner Norma Dorey. During her 30+ year career in the beauty industry, Norma has been responsible for the growth and training of a generation of technicians. Through its partnership with state of Virginia, City Spa offers an apprenticeship program, which includes free instruction and paid training to employees who wish to pursue a nail or cosmetology career.
COMMITTED TO OUR LOCAL COMMUNITY
City Spa’s commitment to the community has never wavered, even during sluggish economic times. City Spa is a strong supporter of local school fundraisers, the arts community, and various local charities. In 2018, we gave $6000 in services/products to local charities and also donated over 300 lbs of food to the local food bank. In addition, each year Changes City Spa partner with local businesses to host fashion shows to benefit Hope House Foundation, food drives for The Food Bank, and toy drives for Edmarc Hospice for Children. Thanks to loyal guests, City Spa is a local business that supports the community and reaches out for local causes.
WE ARE CELEBRATING 37+ YEARS!
Norma Dorey has been a local entrepreneur for more than three decades. She employs a staff of more than 90 at Changes City Spa, and Jake’s Place, all located in the heart of Norfolk’s historic Ghent.
Norma is a strong advocate for the community and local businesses. She served three years as the President of the Ghent Business Association and continues to serve as a Board member. She currently serves on the Board of Towne Bank Norfolk. She also previously served on the Norfolk Economic Development and Retail Alliance Board.
Norma and her businesses have received numerous awards through the years, including Top 200 Fastest Growing Salons in America three years running, Outstanding Professional Woman of Hampton Roads, Entrepreneurial Woman of the Year, and the Hampton Roads Chamber of Commerce Small Business of the Year.
Norma is very energetic and loves helping others achieve and accomplish their dreams and goals. She believes her purpose in life is to serve others by helping them to become more than they ever thought they could be.