Join The Team
Join Our Team
Changes City Spa is always looking for talented, professional people who are serious about a career to join our team. Not only does Changes City Spa care for its guests in a first-class manner, Changes City Spa staff are treated to first-class training. Some have trained globally, while others have the global experience brought to them. By partnering with manufacturers and distributors, Changes City Spa provides in-house education and training from the world’s best artists—Vidal Sassoon, Bumble + bumble, Davines, Wella, and Rhonda Allison. If you are looking for a satisfying career creating a memorable experience for our guests, Changes City Spa is for you. We look for people who can show off their talents in hair care, nail care, skin care and massage. If you are interested in joining our team, please call us at (757) 625-5300 or email your resume to info@changesaregood.com. We are an equal opportunity employer.
Get Your Foot In The Door
Nail Technician Apprenticeship
Changes City Spa is accepting applications for its nail apprenticeship program. The Changes City Spa nail apprenticeship program is approved by the Department of Professional and Occupational Regulation (DPOR), which issues professional licenses and enforces standards of professional conduct in Virginia. The goal of the Changes City Spa nail apprenticeship program is to create, coach, and grow licensed professional nail technicians. The path to licensure consists of 2000 hours of paid on-the-job training, successful completion of coursework and testing through the Norfolk Technical Center, and passing scores on the DPOR written and practical exams.
Assistant
Position Summary
We are seeking a dependable, energetic, and customer-focused Salon & Spa Assistant to support our team of service providers and help maintain a clean, organized, and welcoming environment for our guests. This role is essential to the daily operations of the salon and spa and is ideal for someone who enjoys working in a fast-paced, team-oriented setting.
Responsibilities
- Shampoo and prepare guests for salon services
- Assist stylists, estheticians, massage therapists, and other service providers as needed
- Wash, dry, fold, and organize towels, linens, and robes
- Maintain cleanliness throughout the salon and spa, including treatment rooms, styling stations, restrooms, and common areas
- Restock retail products, professional supplies, refreshments, and guest amenities
- Refill dispensaries, sanitation stations, and service products as needed
- Ensure all work areas are clean, sanitized, and ready for guest services
- Assist with opening and closing duties
- Support front desk and guest service needs when requested
- Help create a positive, professional, and welcoming experience for all guests
Qualifications
- Strong work ethic and attention to detail
- Ability to multitask and work efficiently in a busy environment
- Excellent communication and teamwork skills
- Ability to stand, walk, bend, and lift up to 25 pounds throughout the shift
- Reliable transportation and consistent attendance
- Previous salon, spa, hospitality, or customer service experience is a plus, but not required
What We Offer
- Full-time hours
- Supportive team environment
- Opportunities for growth within the salon and spa industry
- Employee discounts on products and services
- Hands-on experience working alongside experienced beauty and wellness professionals
To Apply: Submit your resume and a brief description of why you’d be a great fit for our team. We look forward to meeting you!
Benefits:
- Disability insurance
- Employee discount
- Flexible schedule
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Office Manager
Changes City Spa (Norfolk, VA) seeks an Office Manager to ensure the smooth, professional, and efficient operation of the spa and salon, to oversee daily front-desk coordination, staff communication, client satisfaction, and administrative systems. Specific duties include: overseeing day-to-day operations of the front desk, reception area, and administrative support functions; maintaining client databases; managing appointment scheduling, staff availability, and service optimization using Meevo2 software; maintaining accurate client records, memberships, gift card tracking, and loyalty programs; supervising and training front-desk team members to ensure professional, consistent client interactions; monitoring retail sales, backbar usage, and inventory levels; coordinating product ordering with vendors; supporting the Spa Director/Owner in managing staff schedules, time-off requests, and internal communications; preparing daily, weekly, and monthly operational reports (sales, productivity, pre-booking, retention, etc.); handling all administrative communications including phone, email, and inter-department messaging; maintaining organized filing systems (digital and paper) for HR, vendor, and business operations; ensuring a clean, professional, and welcoming spa environment that aligns with brand standards; assisting with marketing and promotions by creating or distributing internal memos, signage, and digital content using Microsoft Word, Excel, PowerPoint, and Outlook; supporting bookkeeping and payroll functions as needed in coordination with the bookkeeper or accountant.
Position requires a Bachelor degree in Business, Economics, or closely related field, or foreign equivalent, plus 2 years of experience in position offered, or similar position in office management, or front-desk leadership position in a spa, salon, or hospitality environment. Specific experience must include each of the following: experience with Meevo2, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and general computer systems; organizing office work; customer service and problem-solving setting.
Full time position. Apply by submitting your cover letter and resume to info@changesaregood.com
If you are interested in joining our team, please complete the employment application below.When complete, please attach your application, your resume, and your cover letter with references, and email all to info@changesaregood.com.
APPLY ONLINE
Download the application by clicking the PDF to the right, fill it out and submit it below!
Changes City Spa Application